Terms and conditions
These terms explain the basis on which you may use the Flavour Depot website and purchase products from us.
About these terms
These terms and conditions apply when you browse or buy from the Flavour Depot website. By placing an order you agree to these terms. If you do not agree, please do not use the site or place an order.
Company details
Flavour Depot is a trading name of JNY Software Ltd. Company number: 17099074. Registered in England and Wales.
Registered office: JNY Software Ltd, 82a James Carter Road, Mildenhall, Suffolk, England, IP28 7DE.
Email: [email protected]
Products
Flavour Depot sells food flavourings, concentrates, bottles and kitchen accessories for food and culinary use. Product descriptions, images and pricing are provided in good faith and we take reasonable care to keep them accurate.
Please follow the usage, storage and safety information supplied with each product and use products only for their stated purpose.
Orders and payment
Placing an order through the website is an offer to buy the products in your basket. We will confirm receipt of your order by email. A contract is formed when we accept your order and process payment.
We may contact you if we cannot accept an order, including where a product is unavailable or there is an obvious pricing or description error. If payment has already been taken for an order we cancel, we will issue a full refund.
Pricing
Prices shown on the website are in the currency displayed at checkout. We reserve the right to correct obvious pricing errors and to cancel orders affected by such errors, with a full refund where payment has already been taken.
Prices are shown in pounds sterling and include applicable UK VAT unless stated otherwise. Delivery charges are shown separately before you place your order.
Delivery and returns
Delivery and returns are described on our Delivery information and Returns and refunds pages. Those pages form part of your purchasing information together with these terms.
Your account
If you create an account, you are responsible for keeping your login details secure and for activity under your account.
Website use
You may use this website for personal, lawful shopping and browsing. You must not misuse the site, attempt unauthorised access, or use it in a way that interrupts service for others.
Liability
We are responsible for losses that are a foreseeable result of our breach of these terms or our negligence. We are not responsible for indirect or consequential loss, or for loss caused by your misuse of a product or failure to follow supplied instructions. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including your statutory consumer rights.
Changes and governing law
We may update these terms from time to time. The version published when you place an order applies to that order. These terms are governed by the law of England and Wales, and the courts of England and Wales will have jurisdiction, subject to any mandatory rights you have as a consumer.
Contact
For questions about these terms, email [email protected].